VoIP

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How Telecoms Is Evolving – What It Means for Your Business

The way businesses communicate is changing faster than ever. For micro and small businesses, staying ahead of these changes isn’t just about technology – it’s about keeping your team connected, your customers happy, and your costs under control. At Wicomms, we’ve seen first-hand how telecoms is evolving and what it means for businesses like yours. […]

Communication support, call center and customer service help desk. VOIP headset on laptop computer keyboard.

VoIP vs Mobile: What’s Right for Your Growing Team?

As a small business owner, choosing the right telecom setup can feel overwhelming – especially as your team starts to grow. Should you stick with mobile phones, or is it time to switch to VoIP? At Wicomms, we help micro and small businesses make smart, scalable decisions. Here’s a breakdown of VoIP vs Mobile, and […]

What Is VoIP and Why Is Everyone Switching?

If you’ve ever used WhatsApp, Zoom, or FaceTime to make a call, you’ve already used some form of VoIP technology—maybe without even realising it. But what exactly is VoIP, and why is it becoming the go-to solution for businesses and individuals alike?

Unlocking Business Potential: The Benefits of VoIP over Virtual Numbers

Let’s explore the advantages of adopting VoIP systems over traditional virtual numbers, shedding light on why businesses are increasingly making the shift.

Five Ways VoIP Can Improve your Customer Experience

Customer experience should be at the top of every business’ agenda. Here are five ways VoIP can help you improve your customer experience.